Process management

Modern quality management according to ISO 9001

 
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Speaker:

Robert Hübner / Kilian Hagen / Martin Fried

 

Scope:

2 days in-house training

 

Graduation:

Certificate of attendance

 

A quality management system integrates measures for faultlessness into the business processes and supports the success of companies. ISO 9001: 2015 is the basis of all QM systems.

With the help of ISO 9001 as a guideline, you can set up and further develop a QM system in your company that contributes to the company's success. You will learn how to proceed systematically in order to set up a QM system for the first time or to improve an existing system and be supported by all employees and managers.

Contents:

  • Standards in the QM environment

  • Requirements for the value-adding processes

  • Environment analysis as the basis for process management

  • Tasks and responsibilities of managers

  • Risk and goal management

  • Stabilization of processes through resource management

  • Assess and improve the organization's performance

  • Assess and improve the performance of the organization

  • Internal audit and certification

agenda
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also availiabe as Decura Live Training
also available as Decura video training

Internal audits of management systems

 
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Speaker:

Robert Hübner / Kilian Hagen

 

Scope:

2 days in-house training

 

Graduation:

Certificate

 

You can plan and carry out an internal audit. You will learn how to react to a wide variety of situations during an audit and how to be competent and confident. Building on ISO 19011, you will learn the theory, which you will learn to apply directly in practical exercises. The methodology is independent of the audited standard, so you can then be used as an internal auditor in various areas.

Contents:

  • Audit requirements according to ISO 19011: 2018

  • Audit plan

  • Audit execution

  • Competencies of an auditor

  • Communication in the audit

  • Practical exercise

  • Remote audit & video audit

agenda
 

IATF 16949 - Basics

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Speaker:

Robert Hübner / Kilian Hagen

 

Scope:

2 days in-house training

 

Graduation:

Certificate

 

The IATF 16949 is the standard norm in the automotive industry. It calls on companies to minimize the risk for their customers and at the same time to work economically.

After the training, you will understand the basic ideas of IATF 16949 and work out practical implementations in the company.

Contents:

  • Origin of IATF 16949

  • Process management

  • Process chain

  • Requirements management

  • Product development

  • Process planning

  • Supplier management

  • Production

agenda
also available as Decura Live Training
also available as Decura video training
 

FMEA

Speaker:

Robert Hübner / Kilian Hagen

 

Scope:

2 days in-house training

 

Graduation:

Certificate of attendance

 

The FMEA (failure mode and effects analysis) is a preventive method for recognizing potential sources of failure in products and processes. The different use cases according to VDA are conveyed in the course of this training.

Contents:

  • Origin of the FMEA

  • Standards
  • Types of FMEA

  • Relationship between the FMEA types

  • Design FMEA

  • Special characteristics

  • Process FMEA

  • Living FMEA

agenda
also available as Decura Live Training
also available as Decura Live Training
 

Test Equipment Mangagement

Organized test equipment management enables companies to ensure that the measuring equipment used to make conformity statements works perfectly at all times. The administration and documentation of the test equipment should guarantee this condition in the long term.

Contents:

  • Roles in test equipment management

  • Relevant regulations and basic terms

  • Test equipment circle - Planning and Purchasing

  • Test equipment circle - Clearance and Eligibility

  • Basics of test equipment suitability

  • Test equipment circle - Monitoring and Control

  • Test equipment circle - Warning, Suspension, Disposal

agenda
also available as Decura Live Training

Speaker:

Martin Fried / Kilian Hagen

 

Scope:

2 days in-house training

 

Graduation:

Certificate

 

also available as Decura Live Training
 

ISO 27001 - Information security

Speaker:

Kilian Hagen

 

Scope:

2 days in-house training

 

Graduation:

Certificate of attendance

(Certificate examination can be purchased separately.)

 

ISO 27001 specifies the requirements for the establishment, implementation, maintenance and continuous improvement of a documented information security management system as well as requirements for the assessment and treatment of information security risks based on the needs of the respective organization.

Contents:

  • Basics of information security

  • Risks and opportunities

  • Policy & awareness

  • IT security specification

  • KPI management

  • Dealing with documentation requirements

agenda
 

ISO 45001 - occupational safety

Speaker:

Robert Hübner

 

Scope:

2 days in-house training

 

Graduation:

Certificate of attendance

(Certificate examination can be purchased separately.)

 

ISO 45001 describes the requirements for a management system that focuses on the safety and health of employees. You will get to know the requirements of the standard and learn how these can be integrated into the existing processes of the organization. You will also learn how to handle regional differences in legal requirements and how to make optimal use of existing specialist personnel such as safety officers, safety specialists and company medicals.

Contents:

  • Employee health and safety

  • Standards

  • Integration into operational processes

  • Handling of regional differences in legislation

  • optimal integration of human resources

agenda
 

Process management

Speaker:

Robert Hübner / Kilian Hagen / Martin Fried

 

Scope:

2 days in-house training

 

Graduation:

Certificate of attendance

(Certificate examination can be purchased separately.)

 

Process management is the attempt to reduce complexity in the company and make it manageable. For this, executives must be enabled to structure the complexity for their area of responsibility in such a way that the employees can act efficiently.

Contents:

 

  • complexity

  • Purpose of business

  • Purpose and restrictions of a process

  • Process map

  • SIPOC

  • Turtle model

  • Basics of ISO 9001

  • operation

agenda
also available as Decura Live Training
also available as Decura video training

Internal audits of management systems

You can plan and carry out an internal audit. You will learn how to react to a wide variety of situations during an audit and how to be competent and confident. Building on ISO 19011, you will learn the theory, which you will learn to apply directly in practical exercises. The methodology is independent of the audited standard, so you can then be used as an internal auditor in various areas.

Inhalte:

  • Normen als Grundlage für AQPQ

  • 8D-Report

  • MSA

  • SPC

  • FMEA

  • PPAP

You can plan and carry out an internal audit. You will learn how to react to a wide variety of situations during an audit and how to be competent and confident. Building on ISO 19011, you will learn the theory, which you will learn to apply directly in practical exercises. The methodology is independent of the audited standard, so you can then be used as an internal auditor in various areas.

Agenda

Speaker:

experienced Decura consultant

Scope:

2 days in-house training

Graduation:

Certificate of attendance

(Certificate examination can be purchased separately.)

Internal audits of management systems

You can plan and carry out an internal audit. You will learn how to react to a wide variety of situations during an audit and how to be competent and confident. Building on ISO 19011, you will learn the theory, which you will learn to apply directly in practical exercises. The methodology is independent of the audited standard, so you can then be used as an internal auditor in various areas.

Inhalte:

  • Analyse Fehlerrate basierend auf Kundenfeedback

  • Voice of Customer

  • Grundlagen Statistk / Stochastik

  • DPU, DPO, DPMO

  • Datenvisualisierung

  • Stichproben

  • div. Methoden (u.a. Kreuztausch, Scatterplot, Pareto, Flussdiagramm, Ishikawa, AB-Vergleich, Korrelation, etc.

You can plan and carry out an internal audit. You will learn how to react to a wide variety of situations during an audit and how to be competent and confident. Building on ISO 19011, you will learn the theory, which you will learn to apply directly in practical exercises. The methodology is independent of the audited standard, so you can then be used as an internal auditor in various areas.

Agenda

Referent:

Robert Hübner

Umfang:

 2 Tage Inhouse Schulung

Abschluss:

Teilnahmebescheinigung

(Zertifkatsprüfung kann gesondert erworben werden.)

Internal audits of management systems

You can plan and carry out an internal audit. You will learn how to react to a wide variety of situations during an audit and how to be competent and confident. Building on ISO 19011, you will learn the theory, which you will learn to apply directly in practical exercises. The methodology is independent of the audited standard, so you can then be used as an internal auditor in various areas.

Inhalte:

  • Grundlagen Six Sigma

  • Define

  • Measure

  • Analyse

  • Improve

  • Control

Referent:

Robert Hübner

Umfang:

 2 Tage Inhouse Schulung

Abschluss:

Zertifkatsprüfung 

Internal audits of management systems

You can plan and carry out an internal audit. You will learn how to react to a wide variety of situations during an audit and how to be competent and confident. Building on ISO 19011, you will learn the theory, which you will learn to apply directly in practical exercises. The methodology is independent of the audited standard, so you can then be used as an internal auditor in various areas.

Inhalte: 

  • Auditanforderungen gemäß ISO 19011:2018  

  • Auditplan  

  • Auditdurchführung  

  • Kompetenzen eines Auditors  

  • Kommunikation im Audit  

  • Praktische Übungen  

  • Remote Audit & Videoaudit